Call Us At: 877-423-4435 877-4AFI HELP


On-Site Service

Mail-In/Drop-Off Service

Our on-site service area includes Connecticut, Rhode Island, Massachusetts, New Hampshire, Southern Vermont and Southern Maine. Please call us to discuss your needs.

Besides servicing EMS/muscle stims and ultrasounds at your facility, our Technicians are New England´┐Żs experts at with hydrocollators, fluidotherapy units, tables and whirlpools. Some of the more common repairs that can be done on-site include:
  • Ultrasound applicator calibration and exchange
  • EMS/muscle stim leadwire and eletctrode testing and replacement
  • fluidotherapy media and motor replacement
  • hydrocollator heating element, thermostat, switch or lamp replacement or complete rebuild
  • table strut, foot/hand control replacement, actuator and control box replacement
  • whirlpool motor, caster, lock, switch repair or replacement
AFI is one of the oldest and largest repair facilities in the United States. We stock over 10,000 parts and repair time is usually just a couple of days.
Our specialties include:
Manufacturers we support include:

Repair services include a full preventative maintenance and calibration carried out in accordance with the manufacturer's performance specifications using the required proprietary test equipment. This ensures your equipment maintains yearly compliance to FDA regulation 21CFR, the Joint Commission (formerly known as JCAHO), CAATE, and others. Electrical safety testing is done in accordance with NFPA-99 and IEC 60601 as well as the manufacturer's guidelines. Our vans are always fully stocked so that many repairs can be done on site. If the repair is more complex or requires special parts, we will fix it promptly taking advantage of the tens of thousands of replacement parts that we stock at our facility or our replacement parts agreements with most manufacturers. Detailed records are kept on file at AFI. Our business is fully licensed and insured to protect the work we do and all repairs include a 90 day warranty.

What you should return How to return instruments How long repairs will take Loan instruments We offer great rental programs that can meet all your needs. AFI Medical is one of the oldest and most trusted equipment service companies in the New England area. We are the preferred repair specialists for many manufacturers and have earned the trust of thousands of customers.